Over a number of
years a large multinational firm had changed from one translation
agency to another in a search for higher quality, and consistent,
reliable translation work.
The constant search for new agencies
was wasting valuable management time at the company.
The use of different translators resulted
in an inconsistency of translation quality across the product
range.
Disputes over pricing arose due to
the variations of pricing methods used by different translation
agencies, some of which had unseen 'add-on' costs after
completion of the translation work.
Local branches of the company were
complaining that they were tired of having to supply terminology
details and other reference material to every new translator.
Complaints also arose due to inadequate proofing procedures.
A change in translation suppliers had
prevented a relationship from developing between project
managers in the company and in the agencies.
The client's inexperience with multilingual
print management had led to exorbitant print cost
Changing to Omnilingua
Limited brought the company:
improved control and management of
translation projects.
net savings on administration costs.
with use of the latest language technology
a guarantee of high quality, specialist translations including
thorough checking procedures.
a key contact person at Omnilingua
who was familiar with the company, its quality criteria,
its products and its translation needs.
a clearer outline of the total costs
of translation work.
volume price discounts over the medium
and long term.
a corporate image that was maintained
across the product range.
Typesetting and print management advice,
changing their client's printing method, leading to a 40%
reduction in print costs.
